Refund policy

RETURN & REFUND

At GetSnappy , we are committed to providing you with high-quality products and exceptional customer service. We want you to be completely satisfied with your purchase. If there is any issue with the product you receive, we make refunds and returns quick and easy to initiate. To contact us, email getsnappyindia@gmail.com
  • Our return policy is applicable to all products purchased directly from website https://getsnappy.in.
  • Kindly ensure that cancellations are communicated via email before your order is dispatched from our fulfilment centre. After that we'll be unable to cancel your order.
  • To initiate a return, please begin the process within 5 days of receiving your order. However, please refrain from shipping your return until you have contacted customer support and received their approval. Once approved by our team, your refund will settled in your bank account within 7-10 business days. 
  • If your item has arrived damaged or broken in such a manner which renders it unusable please reach out to us with reasonable proof, and we will promptly arrange for a replacement. We will require photographic evidence or further information to assess the issue. Once approved by our team, your refund will settled in your bank account within 7-10 business days. 
  • Unless the return is due to our error or a defective item, the customer is responsible for return shipping and restocking fee.
  • Returned item should be sealed, if the return item is opened/used we will not accept it.

  • We do not accept return of partial orders.
  • We may request that you provide a photo of your return. This assists us in refining our product offerings.
  • Refunds are issued to your original payment method. Kindly allow up to 28 days for your refund to be processed upon approval.

  • In case of COD orders, refunds are processed through UPI.
  • During periods of heightened order volume, please consider possible delivery delays. Items may arrive significantly later than anticipated.